Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?

Ansa's Sophia Goldberg joined other industry leaders in reflecting on how the pandemic has shaped the industry 5 years out.

The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. One of the most impactful changes – and the stickiest – is contactless payment.

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience.

According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers.

At Ansa, we’re at the forefront of this dramatic shift to contactless payments, providing restaurants with a leading white-labeled digital wallet solution to simplify POS-agnostic contactless payments and meet the next generation of guests where they are.
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– Sophia Goldberg, Founder and CEO, Ansa